Create digestible community summaries

Community is increasingly becoming responsible for more types of community generated content. Perhaps in the past, the majority of our content was contained within forums, blogs and social. These days, depending on the team set-up, we need to widen our thinking of the content we could create.

People’s needs are complex and we are all increasingly pulled in multiple directions. The reality of what this means for community builders is that we need to create multiple versions of our community content.